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The satisfaction of our customers is extremely important to us at Colorsquare.
Throughout the purchasing procedure we try to always provide impeccable service.
Here is what our customers think of our services through Forums, sites, emails, etc...:
(If you also want to give us your feedback, contact us!)
Comment from Michel P. by Mail
Hello,
I would like to say "Hats Off" to the Performance and Professionalism of your Collaborators on the site..
Already, not far from two years ago, I had not been disappointed by the reception or by the speed of sending 65 Liters of Painting La Seigneurie Hermina at an unbeatable price as proved, also, its Quality according to the Painters who worked with me..
Yesterday, Wednesday, I called around 9:45 a.m. because I was looking for Matte Black Paint to make my Home Cinema Room, still connected to "La Seigneurie", but version Pantex 900 tintable this time.. I read that it was available in Matte Black.. My contact told me that it would not be available, in 5 Liters and for the required Volume, until the beginning of next week.. I will tell him retorts that I will call back at the beginning of next week to take stock....
And there, ..., Remarkable, ..., he calls me back less than 10 minutes later to apologize for the information because the Pantex 900 is tintable and that I just need to mention the RAL 9005 in the color.. In addition, he advised me for a "Screen Paint" in case I don't already have one in canvas....I order following, yesterday around 10:00 a.m. and the Product was delivered to me, today, around 4:00 p.m.... And there, ...., it's too great from Colorsquare.... Of course, I don't I have not yet checked the color since the work on my Home Cinema Room will not resume for around ten days.. But I have Total Confidence.... Thank you Colorsquare!!
I'm going to have a second house under construction by next September... So..
Sincerely,
Michel P.
PS: Of course, I grant you the right to broadcast this message....
Comment from Laurent R. by Mail
Hello,
Just a quick email to congratulate you on your "professionalism" whether it concerns the packaging, the delivery time and... the price.
Great, keep it up.
Sincerely
Comment from Ph. L. by Mail
An e-commerce site that says what it does and does what it says, and what's more, does it well!
Order placed on 03/31 and received at the bottom of my campaign on 04/02, for a little the paint arrived before the UPS notification email; Note: as I told you on the phone, it is not UPS that delivers to our countryside (Midi Pyrénées) but a subcontractor who has the UPS terminal, but the service was impeccable.
Seigneurie PREMIOR SATIN paint is an excellent product on wood, with excellent tension and satin appearance. The furniture that I restore has a beautiful finish after the 2nd coat, which my final client (my daughter) appreciates.
Congratulations to the entire COLORSQUARE team.
Comment from M.P. by Mail
If I have to comment, one day it would be more about your Company than the product that I will only use in a month…. Ordered last Monday in the middle of the afternoon and delivered at 10:00 a.m. this Wednesday morning,….., less than 48 hours after payment….
What more can I say!!!!
“Hats Off”….. because of “Free Delivery”…
I have never been able to see this even though 90% of my purchases are made on the Internet....
“Bravo” again
I have “Rarely” been able to see a Sales Department as responsive as you have been. Many thanks to you, both in terms of Support and Sales gestures.
Comment A.F. on Forumconstruire.com
[...] The delivery truck is stuck on the highway near Lille due to bad weather! They managed with the delivery company to have the products repatriated to a depot near the border. To prevent the products from freezing in storage, ColorSquare will collect its products to keep them warm until the weather conditions improve in the north of France.
I say that for at the moment, they are true Professionals and concerned about their customers!
With all the purchases I make on the internet, this is the first time I have come across such serious and concerned sellers!
[...]The paint pots were very well packaged! Cardboard, protective flakes, cardboard wedges, etc. No errors in the colors received. Painting having retained all its qualities despite transport. Very friendly sellers who keep you informed by phone or email of any delays.
[...]The delivery time was very efficient, my paint was in stock. The package was well packaged. In addition, the welcome is friendly, courteous and, very important, the Colorsquare staff are very competent and give very good advice. I even got a €10 discount code. So, without hesitation when I need a good paint job I will go back to Colosquare.[...]
Conclusion: ordering with your eyes closed, it's very serious !
How V.C. by email on
[...] great delivery on time! Well packaged products, no worries! Thank you.
Comment A.P. on Forumconstruire.com
[...] All these prices without negotiation
And no tricks. I tested a command myself for my kitchen, living room and lounge. RAS, quality paint, real monitoring of the dealer's satisfaction.
afterwards it's up to you...
Comment F. on Forumconstruire.com:
Ordering online was an obvious choice for me.
The delivery time was very efficient, my painting was in stock. The package was well packaged.
In addition, the welcome is friendly, courteous and, very important, the Colorsquare staff are very competent and give very good advice. I even got a €10 discount code. So, without hesitation when I need a good paint job I will go back to Colosquare.